Kristin Stephens-Martinez, Marti A. Hearst, Armando Fox
- Quantitative data sources such as grades, although useful, are not sufficient.
- Understanding the activity in discussion forums and student surveys was useful.
- Chat logs were not seen as useful.
- The same sources of information were seen as useful as found in surveys of smaller online courses.
- Visualization techniques were responded to positively for use both while the course is running and for planning a revision of the course.
